Disgraceful. You did not fulfill the order, Sent a product that was missing the remote and did not work or meet what you advertised . I had extended communication with Sam the on line Person. I doubt whether he understands English. He sends Emails with conflicting messages and blames the supplier for the problem. I got 2 rather insulting offers of Compensation $8 and $29. . Any credible site would have either replaced the Lamps as advertised or refunded the cost in full . I am in process of registering a report to the Commerce commission in terms of violations of the Fair Trading Act . I am disgusted with Shopsite and believe they are not credible to deal with