I recently ordered a Maternity Pillow Pregnancy Pillow from Dick Smith, supplied by The Shopsite. The item was advertised as being tan in colour, but I received a baby blue pillow instead. Additionally, the material feels like plastic, and the pillow is only partially filled, which is far from what was advertised.
I contacted the seller and expressed my willingness to return the unused item. However, they are refusing to accept the return and are only offering a partial refund. This experience feels like a case of false advertising, as the product does not meet the description or quality promised.
In hindsight, it would have been better to spend a bit more on a higher-quality product that delivers as advertised.